frequently asked questions about frames, picture framings and picture hanging
What is CUSTOM framing & what can I frame?

A:  Custom framing means that we create a design specifically for your art or keepsake. We specialize in custom frames and mats. Every frame is selected and crafted to your style.

What can we frame?  The answer is almost anything! For over 40 years we’ve been making frames & framing anything that can be hung on a wall.   Whatever you want to have framed, from a small photo or print to a ten-foot canvas, poster, antique gem, beveled mirror, or a kids’ jersey, we will work with you to create a framed work of art or shadow box. Our­

A: Choose a framer who shares your creative vision.  Ask your framer. If you can come for a free consultation. On the visit, you will get a sense of his or her style, willingness to help, and level of expertise.

  • trust your framer cheap frames high quality picture framing and canvas stretchingCollaborate with a professional framer
  • Discuss mat board, UV-filtering glazing, and frame options.
  • Select preservation-grade mat board:
  • Avoid wood pulp mat board.
  • Use only preservation-grade options for framing.
  • Choose high-quality framing glazing:
  • Opt for UV glazing to block harmful light rays and prevent fading.
  • Request long-lasting preservation framing
  • Request preservation-grade mat board and UV glazing.

Q: What is the correct mat and frame combination
mat and frame custom frames and mats

A: We want to meet with you and have a conversation. Bring in your item in person so we can discuss your framing/matting options with one of our design specialists. Due to the amount of visual detail and particularities involved in providing custom frames and mats, we cannot offer accurate design consultation nor pricing over the phone.

The best custom framing designs are created based on the consideration of your tastes, the intended hanging location, and the appearance of the item itself.

Q: What types of frames do you offer?

A:  You can choose from thousands of wood and MDF moldings.  We have a huge variety of styles, from museum quality to everyday budget frames.  We will work within your budget and create a great frame/mat piece to match your home decor.  We offer traditional molding as well as canvas floaters and shadowbox frames.

types of picture frames

We specialize in shadow boxes to display sports jerseys, footballs, 2D and 3D artwork, trophies, and more.  Bring in your giclee for canvas stretching.

Remember, selecting the right frames and mats will guarantee you are happy with the end product!

Q: What is your turnaround time?

A: Our production time is quick and can even be finished on the same day. The average time is just a few days. Factors that affect turnaround time include whether you’re selecting a ready-made frame or custom molding. Rush projects can be completed at an additional fee.

Q: How does pricing work?

A:  Several factors affect the pricing of your custom framing project.  Prices of wood molding vary and there are also different grades of MDF material. The number and type of mats also contribute to pricing and of course the size of your frame.  Some projects require glass and there are many types and qualities of glass.

Our prices are near wholesale because we are a factory framing store.  We have framing solutions at all prices and budgets. We will work with you to fit your budget and create an attractive presentation of your piece.  To quote an exact price, we need to work with you to create the right design solution, as there are literally thousands of mat/frame combinations.

Q: Can you give me an estimate over the phone for custom frames and mats?

A:   That would be a disservice to you  (see above). There are so many variables involved in providing you with the best custom frames and mats so it’s not possible to give you an accurate price over the phone.  Come in and we will fit the project into your budget.

Q: Do you sell prints and posters?

A:   Choose from thousands of prints and posters. Decorate your walls with all sorts of posters., prints, and/or fine artwork.

Q: Do you do volume corporate business framing?

A:   Yes, absolutely. We welcome corporate, hospital, nursing home, assisted living, senior resident, apartment house, print brokers, and high-volume framing clients. Contact us and we can offer a discount price for your business.  Choose from thousands of prints, posters, mats, and framing. Decorate your corporate walls with attractive wall decor.

Q: How do I frame my item so that it will stand the test of time?

A:  At TheFramingStore.Com, every material we offer is of archival conservative quality.   We want your framed artwork to be enjoyed and preserved for a long time.  Our conservation framing techniques and materials will preserve your artwork and items for years to come.  

Another factor is the type of glass you select. You will want to have preservation glazing that filters out harmful UV rays. . Don’t worry about the science behind this.  We will make sure you get the correct material to protect your artwork.  We will create a long-lasting display solution that will preserve and protect your item.  For more conservation information visit the National Gallery of Art.

Q: My artwork &/or frame has been damaged. Can you fix it for me?

A:  YES,  we specialize in restoration and we can rejuvenate & repair most worn or damaged frames. We have been providing restoration services for over 40 years.  We know how to repair your artwork and we are experts with wood (we even make furniture!). Depending on the extent of the damage, there are many restorative processes we can provide.  We can get rid of stains, holes, scratches, and tears. First, send us a picture ( and then we can start the discussion. If you have specific questions about restoration give us a call ((917) 733-0160).

Q: What can I expect when I come to see you?

A:  Come in for your free consultation, great quality, and low factory store pricing!  It’s our privilege to make the framing and matting process as fun and rewarding as possible! We can help you with selecting the best frame and mat combination for your artwork. We are very patient and love meeting and helping people so if not sure where to start, give us a visit and we’ll do everything we can to help you.  Here’s a video  for you to see the interior and exterior of our factory store

Q: Do you offer any discounts or promotions?


Q: How do I take care of my artwork?

  • A:   Store artwork flat in a moisture-free space.
  • Avoid prolonged bending or rolling.
  • Climate-controlled environment to prevent humidity.
  • Prevent mildew and brittleness by maintaining ideal air conditions.

Q: What are the proper Artwork Hanging Techniques?

  • A:   Large spaces require a large format or grouped small art.
  • Ensure artwork is straight and properly spaced.
  • Hang at eye level for an enhanced display.
  • Select hooks based on artwork weight for secure mounting.

Q:  What Are Effective Artwork Lighting Techniques, What Are The Do’s and Don’ts?

  • A:   Avoid direct sunlight and UV rays.
  • Use natural light or household bulbs.
  • Incandescent lighting for warm colors.
  • Avoid direct lighting to prevent long-term damage.

Bring In Your Work Or Choose From Our Artwork

Bring In Your Work Or Choose From Our Artwork

Come In To See Our Huge Selection

Come In To See Our Huge Selection


Stretching Canvas / Giclees

Never Hang Artwork In Direct Sunlight

Never Hang Artwork In Direct Sunlight

Choosing Between UV Glass and Acrylic for Artwork Protection

Q: When to Use UV Protection Glass or Acrylic

  • UV light from indoor and outdoor sources can damage artwork.
  • Opt for glazing with at least 97% UV protection for framing.
  • UV rays can cause fading and color changes in watercolors, photos, prints, and pastels.
  • UV glass reduces harmful rays by up to 97%, preserving colors and preventing fading.

Benefits of Acrylic (Plexiglass)

  • Acrylic sheets reduce glare and reflections.
  • Over 90% light transmission, offering superior transparency.
  • Ideal for large art pieces and shipping due to its lightweight nature.
  • More durable than glass, making it suitable for online frame orders.
  • Glass is heavier and fragile, while acrylic is lighter and less prone to scratching.